Your most common questions
Please kindly track your shipping information by clicking \Track Orders\ tab, which sits on the very top of EACH PAGE.
No worries!! If unfortunately, this rare event happened, don't hesitate to contact us through email: info@snailtrail-tech.com. We will check and arrange refund / send you an exchange ASAP.
Yes, you can cancel the order before it is shipped. You can request your order cancellation through email: info@snailtrail-tech.com
Yes!!! We offer Free-Shipping on orders over $35 across Continental US (All 50 States & D.C.). It generally takes 3-5 days to arrive.